Terms of Service

Last Updated: July 15th 2025

Please read these Terms of Service (“Terms”) carefully before using www.catalyticicon.com (“Website”), operated by Catalytic Icon LLC (“Company,” “we,” “us,” or “our”). By accessing or using this Website or any of our services, events, or programs (“Services”), you agree to be bound by these Terms and all applicable laws and regulations.

If you do not agree with any of these Terms, please do not use the Website or our Services.

1. Use of Website and Services

This Website is intended for users who are 18 years or older. By using this Website, you confirm that you meet the age requirement and have the authority to enter into these Terms.

Catalytic Icon reserves the right to refuse access to Services or the Website to anyone, for any reason, at any time.

2. Intellectual Property

All content on this Website—including text, graphics, logos, videos, audio files, documents, downloads, and course materials—is the property of Catalytic Icon LLC or its content suppliers and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, share, sell, or modify any part of our content without express written consent.

3. Retreats, Programs, and Immersive Experiences

By registering for a retreat, coaching program, or immersive experience hosted by Catalytic Icon, you agree to any additional terms presented at registration, including but not limited to:

Deposit and payment plan terms

Refund and cancellation policies

Health and safety waivers

Code of conduct agreements

Assumption of risk and liability waiver

All attendees must sign relevant participation and liability documents before attending any in-person event.

4. Media Release

By participating in any event, program, or experience—virtual or in-person—you grant Catalytic Icon LLC the irrevocable right to record, photograph, and/or videotape you and to use your image, likeness, voice, or written feedback for promotional, educational, or commercial purposes without compensation.

If you wish to opt out of having your image used, you must notify us in writing at melissa@catalyticicon.com before the event begins.

5. Guest Conduct

You agree to participate in our offerings with integrity, respect, and kindness toward others. Discrimination, harassment, or disruptive behavior of any kind will not be tolerated.

Catalytic Icon reserves the right to remove any participant from any program or event—without refund—if their behavior is deemed harmful, inappropriate, or in violation of our core values.

6. Payment and Refund Policy

Unless otherwise stated, all payments are final and non-refundable. Retreats, group programs, and services may have unique refund or transfer policies outlined at the time of purchase.

It is your responsibility to review payment plans, deadlines, and refund terms before completing your purchase.

7. Affiliate and Referral Relationships

Catalytic Icon may promote or affiliate with third-party companies and individuals. We may receive compensation when you purchase products or services via our referral links.

We only promote those we believe in, but we encourage you to do your own research before making any purchase decisions.

8. No Guarantees

While our coaching, retreats, and resources are designed to support personal and professional growth, we cannot guarantee specific outcomes or results.

Success depends on your commitment, choices, and follow-through.

All testimonials represent real experiences of past clients, but your results may vary.

9. Disclaimer

The Website and Services are provided for informational and educational purposes only and do not constitute professional advice in legal, medical, psychological, or financial matters.

Always seek appropriate guidance from licensed professionals for any such needs.

10. Limitation of Liability

Catalytic Icon LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or participation in our Services.

11. Indemnification

You agree to indemnify and hold harmless Catalytic Icon LLC and its team from any claims, losses, or expenses resulting from your use of the Website or participation in Services, or from your violation of these Terms.

12. Privacy Policy

Catalytic Icon LLC respects your privacy and is committed to protecting your personal information.

What We Collect

When you visit the Website or register for our programs, retreats, or coaching services, we may collect personal information you voluntarily provide, such as your:

Name

Email address

Phone number

Mailing address

Billing information

Demographic information

Personal insights shared in coaching or retreat applications

We may also collect technical information automatically via cookies or analytics tools, such as:

IP address

Browser type

Pages visited

Time spent on the Website

This data helps us improve your experience and understand how our offerings are being used.

How We Use Your Information

We use the information collected to:

Deliver and improve our Services

Communicate with you about updates, offers, or events

Process transactions and send confirmations

Personalize your experience

Provide customer support

Comply with legal obligations

No Selling or Sharing of Data

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes. Your data is used solely for the purposes of delivering our Services or as required by law.

We may use third-party platforms (such as email service providers or payment processors) to manage communication or transactions, but these partners are contractually obligated to safeguard your data and may only use it for agreed-upon purposes.

Data Security

We implement a variety of administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the internet is completely secure. By using this Website, you acknowledge and accept this risk.

Your Rights

You may:

Request a copy of the personal data we hold about you

Ask us to correct inaccurate data

Withdraw consent to receive marketing communications

Request deletion of your personal information (unless required for legal or transactional reasons)

To exercise these rights, please contact melissa@catalyticicon.com.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas. Any disputes shall be resolved in the state or federal courts located in Travis County, Texas.

14. Updates to These Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted with a new "Last Updated" date. Continued use of the Website after changes indicates your acceptance of the revised Terms.

15. Contact

Catalytic Icon LLC

Email: melissa@catalyticicon.com

Website: www.catalyticicon.com